Like their products. HATE their billing/customer service!
Place a $200+ order and pay with PayPal. Should be simple. Four days later I have a package. Yep all there. Check my card balance. No deduction. Call PayPal, Eastwood declined payment. WHAT! They ran a CC as a debit and couldn't provide a pin number. Uggg...
Call Eastwood give them a bank card. Three days later , No charge... Call and check with them, we have no record of payment. give them the bank card again. Three days later , No charge. Call again, yes we have it will be done in four days. Four days later yep charged. next day, Charged
I don't care if I can't get it anywhere else, for this hassle I'll do without.
Eastwood Co.
- FarmMotorSports
- Posts: 431
- Joined: November 13, 2010, 6:55 pm
- Location: KS, Lawrence
Eastwood Co.
61 F250 Unibody
5.9 Ford Diesel / Allison
Disk brake straight axle
5.9 Ford Diesel / Allison
Disk brake straight axle
Re: Eastwood Co.
I've used Eastwood before and never had any problem. I used a credit card each time with no problem. I think that no matter how good a company's customer service is they're gonna have a screw up occasionally. You might have just got that one time. Lets hope that is it.
Re: Eastwood Co.
Ordered from Eastwood several times. Never a single problem. I'll keep ordering from them with no concerns at all.
SPark
SPark
1932 Ford 5 window coupe. 302/C4
1962 8V-390/C6 Unibody Short Bed Soon to be Big Window - The Lincoln that never was
2013 F150 Super Crew Eco Boost 4x4
2015 Ford Edge for the little lady, because she said so!
2007 Mustang GT, 4.6-3V/5 Speed. Only 8680 miles on the clock.
More toys, I need more toys!!!
1962 8V-390/C6 Unibody Short Bed Soon to be Big Window - The Lincoln that never was
2013 F150 Super Crew Eco Boost 4x4
2015 Ford Edge for the little lady, because she said so!
2007 Mustang GT, 4.6-3V/5 Speed. Only 8680 miles on the clock.
More toys, I need more toys!!!
-
- Posts: 1457
- Joined: December 29, 2012, 10:06 pm
- Location: Yorktown VA
- Contact:
Re: Eastwood Co.
I buy a bunch of stuff from them as well and never the problem. I have more issues with Summit then anyone else.
Sorry to hear that bad round.
Sorry to hear that bad round.
The months may change, but I am always APRIL
'63 F100 Custom Cab 223inline 6, 3speed manual- mostly stock
https://www.youtube.com/coastiereid
Truck has been home in CA,OR,WA,NJ,VA since it's birth in San Jose Jan63
'63 F100 Custom Cab 223inline 6, 3speed manual- mostly stock
https://www.youtube.com/coastiereid
Truck has been home in CA,OR,WA,NJ,VA since it's birth in San Jose Jan63
- FarmMotorSports
- Posts: 431
- Joined: November 13, 2010, 6:55 pm
- Location: KS, Lawrence
Re: Eastwood Co.
Thirty days later, and I have a refund for the overage.
So they may yet get another order from me, just not soon.
The accountant I have, doesn't allow project overuns. Such things come with strong penalties. I foresee dinner and a movie in my near future...
So they may yet get another order from me, just not soon.
The accountant I have, doesn't allow project overuns. Such things come with strong penalties. I foresee dinner and a movie in my near future...
61 F250 Unibody
5.9 Ford Diesel / Allison
Disk brake straight axle
5.9 Ford Diesel / Allison
Disk brake straight axle
-
- Posts: 1457
- Joined: December 29, 2012, 10:06 pm
- Location: Yorktown VA
- Contact:
Re: Eastwood Co.
Lol... Someone better get a good date! Glad I don't have that problem..id be in the dog house every weekend.
The months may change, but I am always APRIL
'63 F100 Custom Cab 223inline 6, 3speed manual- mostly stock
https://www.youtube.com/coastiereid
Truck has been home in CA,OR,WA,NJ,VA since it's birth in San Jose Jan63
'63 F100 Custom Cab 223inline 6, 3speed manual- mostly stock
https://www.youtube.com/coastiereid
Truck has been home in CA,OR,WA,NJ,VA since it's birth in San Jose Jan63